In the hotel business, satisfaction is no longer enough. Customers want to be surprised, recognized, and have a role to play in their own stay. The question is no longer just "how do you welcome them?", but "how do you thrill them, get them involved and turn them into ambassadors?"
In a world where the climate emergency is becoming ever more pressing, it's crucial to review our consumption habits without making people feel guilty. At Luniwave, we've chosen a positive, motivating approach that values every effort towards a more sustainable lifestyle.
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What if we told you that every little eco-responsible gesture you adopt at the hotel could earn you GreenMiles? Less housework, less towel washing, refusal of single-use plastic, sensible use of water... At Luniwave, we believe that it's the little everyday gestures that have the biggest impact. And we've decided to put them into practice.
